Monthly Archives: June 2005

Managers Need Tools

It seems that all professionals have their tools, but somehow managers were forgotten. No more! There is a great podcast to provide the tools that managers need to do their jobs better called Manager Tools. The podcast is done by Mark Horstman and Mike Auzenne. They publish their podcast weekly and have a website with materials that every manager needs. Check them out and listen weekly!

Innovation Happens In Unexpected Areas

One of the many interesting stories from They Made America: Two Centuries of Innovators from the Steam Engine to the Search Engine, by Sir Harold Evans is the story of Samuel Insull. His innovation was in pricing. He worked on understanding how his customers would use electricity, and then devised a pricing method to meet the estimated need. A key part of his understanding was that he saw the peeks and valleys in the usage chart between the very different customer populations. His insight came to him because he looked at the entire system of generating and using electricity.